CODVIA Games Player Support
Need help with a CODVIA game? Contact us about gameplay, technical issues, purchases, privacy requests or other questions.
Quick Troubleshooting
- Update the Game to the latest available version.
- Restart the Game and your device.
- Check your internet connection if the feature requires online access.
Purchases & Subscriptions
If a purchase is not appearing, restart the Game and make sure you are signed in with the same store account used for the transaction. Billing and refund requests made through Apple App Store or Google Play may need to be handled by the applicable platform.
Privacy & Data Requests
You can contact us regarding access, correction, deletion or other privacy rights that apply in your jurisdiction. Include the Game name and enough information for us to understand the request. Please do not send passwords, full payment-card information or unnecessary sensitive information.
Contact Support
When contacting us, please include the game name, device model, operating-system version, a short description of the issue, and a screenshot if useful.
Legal Pages
Privacy Policy · Terms of Service · EULA
Contact the CODVIA Games team at info@codvia.app.